The journey to growth begins with calling potential clients, advertising or even opening a new shop and hoping that passersby will venture in and browse your products. The ones that succeed in converting these “browsers” or “passersby” into customers are those who communicate well with them.
A person visiting your shop will most likely buy from you if they received good service, informative advice and genuine guidance from the shop assistant. The same principles should apply to businesses with an online presence.
Comm100 makes this possible with its powerful FREE services.
Comm100 Live Chat is a feature-rich chat client for your website and allows you to communicate with your readers/clients in real time. It is completely customisable so, with a few tweaks you can be up and running in no time. The ability to monitor visitor’s progress through your website is invaluable, you can check their IP addresses, pages they are currently on, track referral URL’s and location of visitors to name but a few.
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| Live Chat on www.uniqueoffice.co.uk |
We have been using Live Chat for over six months now and 50 percent of our conversion sales come from visitors communicating via Live Chat with our staff. We have noticed a remarkable decrease in the use of our phone system as clients switch to chatting on our website. This in turn means savings on our phone bills.
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| Comm100 Live Chat Visitor Monitor |
A happy customer is a returning customer and Live Chat gives you back the traditional customer service.
